Ordering online

You can place an order via our website www.furnishinghomes.co.uk following the prompts given or email us at: customercare@furnishinghomes.co.uk

Once you have placed an order you will be contacted via e-mail within 24hrs (or next working day) with details of your order and further information.

FurnishingHomes.co.uk will store your data securely and it will not be passed to any third parties.

The successful placement of your order is deemed your acceptance of these terms & conditions. Completion of the contract between you and us will take place upon the despatch of your products ordered, unless we have notified you we do not accept your order or you have cancelled in accordance with Cancellation and Returns at Section 4 of these Terms & Conditions. In the unlikely event that we are unable to accept your order, we will notify you as soon as possible. Non acceptance of an order may be as a result of one of the following:

  • The product you ordered being unavailable from stock
  • A product pricing or description error
  • Our inability to obtain authorisation for your payment.

We reserve the right to modify or withdraw temporarily or permanently this website or any part thereof with or without notice to you.

After your order has been completed we may contact you with a short customer survey. We would be very grateful if you could complete it as it will help us to continue to improve our customer service. Some sections of these surveys will be posted on our website using your name and location (ie initial, surname, county). If you would prefer that your comments aren't used in this manner please let us know.

Once you have set up your account with us as part of the order process, you will be able to access your order details from our website. Details of how to set up your login can be found at Order Tracking.

Vouchers may be made available to you by us or by selected affiliate websites. They will give you a saving off your order or service with us. To use a voucher code you must enter the code during the checkout process. Please note:

  • Only one voucher code can be used per order.
  • The Vouchers cannot be applied to past orders and cannot be backdated or redeemed for cash.
  • FurnishingHomes reserves the right to withdraw or terminate any of its Vouchers at any time.
  • FurnishingHomes also reserves the right to reject the use of a Voucher where fraud is suspected.

Price Match

Have you seen a better price?

Click the link below to go to our price match request form where we will try to match or beat a competitors price on any like-for-like deal

Click Here